Privacy Policy

This policy explains how TrackMyTruck processes personal data, under the EU General Data Protection Regulation (GDPR, Regulation 2016/679).

Data controller

QuiSiteApp di Antoniu Laurentiu Stratulat, Via Fra Giacomo Veronese 124, int. 1, 07026 Olbia (SS), Italia, VAT number IT03091990907. Contact: info@trackmytruck.it.

What data we process

Account data: email address, name (if provided by Google or Apple sign-in), password (stored only in encrypted form by Firebase Authentication).
Location: customers' position is used on their own phone to show nearby trucks and is not stored on our servers. Truck staff (dispatchers) share their truck's position while they choose to be online; it is stored and shown to customers.
Chat messages between customers and trucks, and the customer's name shown to the truck.
Business data entered by owners: company details, tax and licence numbers, trucks, menus, photos, news and promos, and the declarations they sign.
Identity verification of business owners (ID document and selfie), carried out by Stripe; we only receive the result.
Payments for business plans, handled by Stripe; we do not receive full card numbers.
Technical data: push notification tokens, followed trucks and app settings stored on the device, crash reports (Firebase Crashlytics).

Why, and legal basis

To provide the service you signed up for: accounts, map, chat, notifications, plans (art. 6(1)(b) GDPR, contract).
To keep accounting and legal records, such as invoices and signed declarations (art. 6(1)(c), legal obligation).
To keep the service secure and working, and fix crashes (art. 6(1)(f), legitimate interest).

Who processes data for us

Google Firebase / Google Cloud (hosting, database, sign-in, notifications, crash reports, AI features via Google Gemini).
Stripe (payments, invoices, identity verification).
Apple and Google (sign-in with Apple / Google, push notifications).
OpenStreetMap and routing services (map tiles and directions; they receive your IP address and map area).

Some of these providers are in the USA. Transfers are covered by the EU-US Data Privacy Framework and/or the European Commission's standard contractual clauses.

How long we keep data

Accounts and their data: until the account is deleted.
Chats: until the customer deletes their account or the business deletes the truck.
Signed declarations and invoices: as long as required by law (in Italy, generally 10 years), also after business data is deleted.
Crash reports: up to 90 days.

Your rights

You can ask to access, correct, delete or receive a copy of your data, object to or restrict its processing, by writing to info@trackmytruck.it. Customers can delete their account in the app (Account > Delete account). You can also complain to the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).

Minimum age

The service is for people aged 14 or over.

Last updated: 21/10/2026